Tag Archives | customer retention
Keeping Customers Happy – Schlitterbahn’s Take on Customer Loyalty

Keeping Customers Happy – Schlitterbahn’s Take on Customer Loyalty

By on July 20, 2010 in Advice, Brand, Events, Marketing

Jeffrey Siebert, Schlitterbahn’s Corporate Director of Communications & Sales, started off his presentation with the hope that “everyone would enjoy the show.”  After comparing his speaking engagement to the likes of performing in a dinner theatre, his sentiment seemed to capture the theme of his entire approach to guest loyalty—keeping the customers happy while adding [...]

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What All Businesses Need to Know About Keeping Their Customers

By on July 16, 2009 in Brand

On June 18th, 2009, the AMA hosted speaker Jill Griffin, author of Taming The Search-And-Switch Customer, at the Cool River Cafe in Austin. With her North Carolina accent in full effect, Jill shared “oodles” of knowledge and research aimed at helping companies with customer retention. Jill Griffin is known all over the world as an [...]

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